Different members of the same household may open separate accounts — however, each account must have a unique mobile number, a unique email address, and a unique payment account. Two accounts cannot be registered using the same NID (National ID card). If multiple accounts are created from the same device or IP address, the system can detect this and the accounts may be temporarily suspended. No individual may hold more than one account — this is a strict Soldbaji policy. If duplicate accounts were created by mistake, contact support@soldbaji.best and the team will help you keep one and close the rest. Violating this rule by maintaining multiple accounts puts all of them at risk of permanent closure, including their balances.
There are three main ways to get in touch with Soldbaji. Live Chat The fastest way — click the chat icon at the bottom right of any page on the site and you'll be connected instantly. You'll typically get a response within 2 minutes and can communicate entirely in Bangla. Live Chat is open 24/7, seven days a week. Email Support: support@soldbaji.best — use email for complex matters, sending KYC documents, or account recovery. Replies typically arrive within 24 hours. FAQ & Help Center: This page covers answers to most common questions. For urgent issues such as a stuck deposit or an account problem, go directly to Live Chat. The support team will never ask for your password or OTP.
Yes, personal information can be updated, though the process is slightly different. Email Address You can do this yourself from Profile Settings — a verification code will be sent to both your old and new email addresses. Change Mobile Number This cannot be done directly, as your mobile number is linked to your identity. To request a change, email support@soldbaji.best with the subject line "Mobile Number Change Request". Include your old number, new number, and a photo of your NID. The process is typically completed within 48 hours. Change Full Name : you will need to contact support and verify your identity with your NID, as your name must match your payment account. Incorrect details can cause issues with withdrawals.
The process of claiming the welcome bonus is quite straightforward. Before making your first deposit after completing registration, make sure the "Welcome Bonus" option is enabled on the deposit page — it is active by default. Once you deposit a minimum of BDT 200, a 100% bonus on that amount will automatically be credited to your bonus wallet. The maximum bonus you can receive is BDT 10,000. No separate promo code is required, though if you have one, entering it at the time of deposit may add extra benefits. To use the bonus, you must meet the wagering requirement — you need to place bets totalling 20 times the bonus amount, at minimum odds of 1.50, within 30 days of the deposit. Once the wagering condition is fulfilled, your winnings are transferred to the main wallet, from where you can make a withdrawal.
There are two places where you can switch Soldbaji's interface to Bangla. If You're Not Logged InAt the top-right of the site or in the footer, there is a language selection icon or a dropdown labeled "EN / BN" — select "Bangla" or "BN" from there. The change will take effect instantly and your browser cache will remember the setting. If you are logged inGo to Profile Settings > "Language & Region" section and select "Bangla (Bangladesh)". Once you press "Save", all text on the site will appear in Bangla. On the mobile app, you can change it via the menu icon > Settings > Language. You may need to set it again if you clear the cache or switch browsers.
To start betting on cricket, log in and select "Sports Betting" from the top menu, or go directly to the sports-betting page. Click on the cricket section — you'll find all international and domestic matches listed there. Each match offers a variety of markets: Match Winner (who will win), Total Runs (over/under), time of first wicket, century scorer, toss winner, and more. Click on the odds for the market you want to bet on and it will be added to your bet slip. Enter your stake in the bet slip on the right — your potential winnings will be calculated automatically. Click "Place Bet" to confirm. For live matches, go to the "Live" tab — odds update over by over as the match progresses. The minimum bet amount is generally ৳50.
Soldbaji supports the most widely used payment methods in Bangladesh. Mobile Banking: bKash (personal & agent), Nagad (personal account), and Rocket (DBBL Mobile Banking) — all three support instant deposits and withdrawals. Minimum deposit ৳200, minimum withdrawal ৳500. Bank Transfer: Direct transfers are available to select commercial banks — processing typically takes 1 to 3 hours. Important Rules: Always use a payment account registered in your own name. Deposits sent from a third party's number or someone else's bKash will not be accepted, and the funds may take longer to be returned. Withdrawals are generally completed within 1 to 24 hours — faster if KYC verification is already done.